Akiba Store - Delivery Policy

Delivery Policy

Welcome to Akiba Store! We appreciate your trust in us and strive to provide you with a delightful shopping experience. Our delivery policy is outlined below to ensure transparency and clarity:

Order Processing Time:

At Akiba Store, we aim to process and dispatch your orders efficiently. Please note the following:

  • All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation message on the registered phone number. We appreciate your patience as we prepare and pack your items with care. Kindly note that Saturday and Sunday are nonworking days.

Undelivered Orders:

We understand that timely delivery is crucial for your satisfaction. In the rare circumstance that your fully prepaid order remains undelivered after two weeks of payment, we want to make it right for you:

  • If your order qualifies, you will receive a ₹100 Free Coupon. This coupon can be applied towards your future purchases on Akiba Store, ensuring you still get the value you deserve.
  • Please note that this offer is applicable only to fully prepaid orders. Your satisfaction is our priority, and we appreciate your understanding in such situations.

How to Check the Status of Your Order:

We want to keep you informed about the progress of your order. Here's how you can track its status:

  • Once your order has been shipped, you will receive a message notification from us. This notification will include a tracking number that you can use to monitor the delivery progress.
  • Allow 72 hours for the tracking information to become available. We appreciate your patience during this time as the details are updated by the shipping carrier.
  • If, after 10 days of receiving your shipping confirmation message, you haven’t received your order, please reach out to us at akibastore support. Include your name and order number, and we will promptly investigate the matter for you.

We value your business and strive to make every step of your shopping journey with Akiba Store enjoyable. If you have any further questions or concerns, please don't hesitate to contact our support team. Thank you for choosing Akiba Store!

Shopping Cart